Page scope: protecting floors, walls, doors and elevators at the old and new home. For protecting the furniture itself see furniture packing, and for our full service see residential movers.
Why it matters
- In a rented home: the landlord inspects at handover, and a visible scratch in the marble or a broken wall corner may come out of your deposit. See end-of-lease moving.
- In your new home: your first day in a new or renovated home should not start with a gouge in the parquet.
- In towers and buildings: management may charge you for damage to the elevator or corridors. See high-rise tower movers.
Where damage usually happens
| Area | Typical damage | Suitable protection |
|---|---|---|
| Marble and ceramic floors | Scratches from dragging items or dropping something heavy | Carry, never drag; cover the main walkway |
| Parquet and wood | Gouges and dents from metal legs | Wrap table and chair legs; cover the floor |
| Wall corners and corridors | Chipped paint or plaster when turning a wardrobe | Dismantle large items; protect corners at turns |
| Doors and frames | Scratches when bringing in sofas and wardrobes | Measure doors in advance; wrap item edges |
| Stairs and handrails | Knocks from long items | Two movers per long item, carried slowly |
| Elevator | Scratched walls and doors | Wrap items well; cover elevator walls if management allows |
Before the day: what you can prepare
- Photograph both homes: floors, walls and elevator before the move protect you and record the original condition.
- Tell us your floor type: marble, parquet or newly refinished floors, so we can plan suitable protection.
- Ask building management: do they have elevator pads or special moving-day rules?
- Clear the walkways: small rugs, plants and shoes in entrances get in the way and cause trips.
- Measure doors and turns: especially for large sofas and wardrobes; anything that will not pass is dismantled before trying.
We do not use an external lifting crane, so every item passes through doors, stairs and elevators. That makes dismantling and edge protection even more important.
How we treat your home during the move
Our basic rule: items are carried, not dragged. Wardrobes and large bed sets are dismantled instead of being twisted through narrow corridors, edges and legs are wrapped before leaving the room, and long items are carried by two people. This protects the furniture and the home together. See furniture dismantling and assembly.
Villas and internal staircases
In villas and floor rentals the internal staircase is the most exposed point, especially handrails and corners at the landing. We plan the path of every large upstairs item before starting, and move small items first to keep the route clear for big ones. See moving without an elevator.
The new home: before the first box comes in
New homes are usually cleaner and newer, and a scratch there bothers you for years. Before unloading, walk the route from the door to each room with the crew supervisor and point out rooms with sensitive floors or fresh paint. If the home is still being finished or under maintenance, delay the move until the work is done; freshly polished floors and new paint are easier to damage. If you are moving during renovation, see moving during renovation.
Children and pets on moving day
Keep small children out of the walkway on moving day; a mover carrying something heavy cannot always see the floor in front of him, and a trip can drop an item on the floor. If you have cats or other pets, see moving with pets.
Book a move that takes care of your floors and walls
Send where from and to, floor type, floor level, rooms and date.