Scope of this page: what we need to know to estimate a move, and whether photos are enough or a survey is needed. For companion guides see moving inventory list, moving price factors and moving preparation checklist.
What does the mover want to know?
The mover wants the volume, the floor, whether there is a lift, the width of doors and stairs, whether any pieces will not pass as they are, the distance and the loading date. These decide the truck size, crew and time, and their absence is behind most poor estimates.
When are photos and an item list enough?
For most ordinary apartments and houses, photos of the rooms and entrance plus a list of the large items are enough. Photograph each room from two angles, photograph wardrobes, sofas and bedroom sets, and send the entrance width if you know it. With that we give a first estimate without you waiting for a visit.
When does looking at the site help?
If the load is very large, the entrance narrow, the floor high without a lift, or the move includes an office or shop, closer checking may be needed. We arrange the suitable way with you; we do not promise a visit in every case, but we do not guess in difficult ones.
How a good estimate protects you
The more accurate the information, the fewer surprises on moving day, whether in time, crew size or pieces needing dismantling. If the details differ on loading day we tell you straight away what has changed before we start.
Request an estimate for your move
Tell us the home type, floor, expected date and main items.